Featured Project
United States
Advocating the Financial Benefits of Environmental Management
Identifying strategies to motivate insurers, lenders and investors to give financial incentives to organizations that reduce risk and improve environmental performance using environmental management systems. Learn more
Analyzing Medicare Summary Notes
Organizing 32 focus groups in 10 states to evaluate Medicare beneficiaries’ levels of understanding and satisfaction with Medicare communication pieces. Learn more
Building Coalitions in Support of the Medicare Drug Discount Card Program
Disseminating information about the Medicare drug discount card program to hard-to-reach Medicare beneficiaries—such as persons with disabilities, minorities, low-income people and residents of rural areas—through caregivers and state and local government agencies. Learn more
Conducting Annual National Workshop on Emergency Preparedness
Managing the Chemical Stockpile Emergency Preparedness Program National Workshop for the Federal Emergency Management Agency and the U.S. Army under a subcontract to Innovative Emergency Management, Inc. C&A's support of the three-day annual workshop includes pre-event, on-site, and post-event planning and management. Learn more
Conducting Military Housing Industry Forum Conferences
Planning and managing a series of regional and local “Industry Forum” conferences on privatizing military housing under a subcontract to Jones Lang LaSalle. The contract included managing pre-event publicity and registration; developing conference materials, including booklets, binders, name badges and table tents; providing expert on-site coordination; and managing post-event follow-up and documentation. Learn more
Creating a Series of Homeownership Publications
Writing, editing and designing a series of publications about homeownership and Federal Housing Administration (FHA) mortgage insurance programs for the U.S. Department of Housing and Urban Development (HUD). Learn more
Creating a Television Special for Medical Residents and Interns
Producing a 90-minute television special broadcast on the Medicare Learning Network for the Centers for Medicare & Medicaid Services (CMS). The television special, entitled "CMS: A Guide for Physicians, Providers and Suppliers," targeted medical residents and interns throughout the United States. Learn more
Developing the “Arregla Tu Futuro (Protect Your Future)” Outreach Campaign
Designing and implementing a national outreach campaign encouraging thousands of eligible individuals to file applications to adjust their status in the United States to that of permanent resident under the Legal Immigration and Family Equity (LIFE) Act. The national campaign used Spanish-language radio and television spots as well as a brochure and poster to reach the largely Mexican and Central American target audience. Learn more
Developing Communiqué Newsletter
Researching, writing, editing and designing a 16- to 24-page monthly newsletter for the 36,000 employees of the former U.S. Immigration and Naturalization Service (INS) around the world. Learn more
Developing a Culturally Appropriate Outreach Framework
Researching and designing a comprehensive public outreach framework for the U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) to use in the culturally appropriate adaptation of English materials into the Spanish language. Learn more
Developing Hispanic Recruitment Brochure
Writing and designing a recruitment brochure for Hispanics on the benefits of working for the U.S. Environmental Protection Agency (EPA). The project also involved conducting key informant interviews of Hispanic EPA employees to identify the best ways to tailor the EPA’s existing “Career Balance” recruitment brand to Hispanic audiences. Learn more
Evaluating Spanish-Language Diabetes Outreach Materials
Using focus group discussions of diverse U.S. Hispanic populations to assess a Spanish-language diabetes self-care management guide and refine culturally appropriate language. Learn more
Helping Service-Disabled U.S. Veterans Find Jobs
Designing the national “Working Partners—Hire a Vet” marketing campaign providing the U.S. Department of Veterans Affairs’ Vocational Rehabilitation and Employment Service with promotional materials to use to expand awareness among potential employers of the many advantages of hiring disabled veterans. Learn more
Implementing a Rapid Turnaround Qualitative Evaluation Program
Using key informant interviews and focus groups to assess the financial impact of diabetes on employers and their health plans. Learn more
Maintaining the Nation’s Low-Income Housing Stock
Developing a strategic communications plan and a community outreach training program for the diverse stakeholders involved in refinancing low-income (Section 8) housing. Learn more
Managing Meetings for the Institute of Library and Museum Services
Providing logistical and administrative support for focus group, advisory, grant review, and other ad-hoc meetings for an independent U.S. federal grant-making agency dedicated to creating and sustaining a nation of learners. Learn more
Managing Medicare Drug Discount Card Program Exhibits and Event Giveaways
Producing traveling exhibit packages for the CMS Central Office and Regional Offices to use to disseminate information on the Medicare drug discount card program at national constituent conferences nationwide. The project also involved managing the storage, inventory control and shipping of the exhibits—and associated CMS giveaways and print materials—to events across the country. Learn more
Marketing Events in Support of the Medicare Drug Discount Card Program
Providing CMS with marketing and public relations services for training meetings, partner meetings, enrollment events and similar activities related to the Medicare prescription drug benefit. Learn more
Measuring the Effectiveness of GeoExchange Outreach
Conducting a communications audit for three local utilities on their GeoExchange outreach. The audit included analyzing the utilities markets along with the strategies and tactics they were using to promote the GeoExchange technology. Learn more
Motivating African-American and Hispanic Medicare Beneficiaries to Get Flu Shots
Supporting the development and implementation of a social marketing campaign aimed at increasing the flu immunization rates of African-American and Hispanic Medicare beneficiaries. Learn more
Organizing the 2006 Annual State Health Insurance Program National Conference
Providing comprehensive conference planning and support services to CMS for the 2006 Annual State Health Insurance Program National Conference in Denver, Colo. This support included coordinating the planning committee meetings, sourcing speakers, producing conference promotional materials and hand-outs, and managing conference logistics and online registration. Learn more
Preparing a Multifaceted Strategic Communications Plan
Developing and implementing a multifaceted strategic communications plan for the CMS Office of Clinical Standards and Quality and supported education and outreach activities. The plan focused primarily on beneficiaries, providers and contractors. Learn more
Preparing Housing Today and Housing on the Move Newsletters
Providing the majority of writing, editing, research and editorial work on two nationally distributed newsletters for HUD. Learn more
Preventing Intimate Partner Violence
Providing strategic planning services for the development of a national action plan against family and intimate partner violence. The action plan covered various forms of family and intimate partner abuse, including parent/elder abuse and child/adolescent abuse, and responded to the needs of the United States' diverse cultural and underserved populations. Learn more
Producing a Comprehensive Multimedia Training Tool
Updating and expanding a CMS curriculum for surveyors of Intermediate Care Facilities for People with Mental Retardation and Related Conditions and using the update to produce a multimedia training tool. Learn more
Promoting Drinking Milk as Part of a Healthy Diet
Developing and implementing a strategic communications framework targeting children, parents and health-care professionals as part of the national “Milk Matters” calcium education campaign. The project included a “Milk Matters” website in English and Spanish with content specifically targeted to kids and teens as well as two Spanish-language publications. Learn more
Promoting GeoExchange Heating and Cooling Systems
Producing a variety of education and outreach materials about the economic and environmental benefits of GeoExchange (geothermal, ground source) heating and cooling systems. These materials included brochures, videos and print advertisements for national and international distribution. Learn more
Promoting the Medicare Mammography Benefit
Motivating African-American and Hispanic women ages 65 and over to get a mammogram. Learn more
Quantifying Public Awareness of the GeoExchange Technology
Using a Random Digit Dialing survey of the general population to determine how much people know about geothermal technologies as a heating and cooling option for residential and nonresidential applications. Learn more
Researching Special Populations in the United States
Conducting social science field research and demographic analysis on U.S. special populations for U.S. Department of Labor reports. Learn more
Researching the Success of Tuberculosis Outreach
Gathering and analyzing qualitative and quantitative research on the most efficient and cost effective ways to warn rural and minority U.S. populations about tuberculosis. Learn more
Running Military Housing Industry Forum Conferences
Planning and managing a series of regional and local “Industry Forum” conferences on privatizing military housing under a subcontract to Ernst & Young. Learn more
Supporting Chemical/Physical Restraint Reduction
Updating a video for CMS on chemical/physical restraint reduction, creating a study guide to complement the new video, and developing separate training aids (slides and transparencies) and four video vignettes on associated topics. Learn more
Supporting CMS Events on Medicare Benefits and Options
Planning and managing CMS conferences and meetings related to the Medicare Modernization and Improvement Act of 2003 (MMA). The contract also involved providing meeting support for a Caregiver Coalition Satellite Broadcast explaining MMA to caregiver coalitions, caregivers and other organizations. Learn more
Supporting Grant Proposal Consensus and Peer Review Meetings
Planning and managing grant proposal consensus and peer review meetings for the U.S. Department of Justice’s National Institute of Justice under a subcontract to CSR Incorporated. Our support included recruiting reviewers; coordinating panel scheduling, travel arrangements, and associated paperwork; preparing reviewer materials; managing onsite meeting logistics; and collecting and copyediting consensus review reports. Learn more
Supporting “Hospitals for a Healthy Environment” Campaign
Designing and producing an interactive CD, a videocassette cover, brochures, ribbons and buttons promoting specific ways hospitals can prevent pollution. The materials were for the EPA's national “Hospitals for a Healthy Environment” campaign. Learn more
Supporting Mental Health Services
As a subcontractor to the Gallup Organization, developing, planning, implementing and evaluating SAMHSA communications, awareness and education projects through an Indefinite Delivery, Indefinite Quantity (IDIQ) Contract. Learn more

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